Services / Last-Mile Delivery

The final stretch, handled properly.

Your customer's first real interaction with your brand after checkout is the delivery. We make sure it's a good one.

What's included

We collect orders from your warehouse or fulfillment center and deliver them directly to the customer's door, on the delivery window you set.

Order-level tracking link for every delivery
Photo confirmation on drop-off
Attempted-delivery and re-route handling
Bilingual customer notifications (EN/FR)

Where deliveries succeed or fail

The last mile is the shortest part of an order's journey and the one with the most variables: a customer who isn't home, a buzzer that doesn't work, a parking spot that isn't there. A good last-mile service is mostly about handling those variables so you never have to hear about them.

We collect from your warehouse or fulfillment centre and deliver to the customer's door within the window you set. Each delivery has its own tracking link, bilingual notifications, and a confirmation when it's done, so your customer service team can answer "where is it?" without calling us to ask.

Who it's for

Online retailers, subscription boxes, and local fulfillment centers shipping individual orders directly to consumers.

Orders we deliver

Individual online orders

Parcels shipped direct from your warehouse or fulfillment centre to the customer's door.

Subscription boxes

Recurring boxes delivered on a predictable day.

Local pickup-to-door

Orders from a store or workshop sent to customers nearby.

Fulfillment-centre overflow

Extra capacity when volume is more than your usual carrier can deliver on time.

Gift and higher-value orders

Orders where a named recipient and a confirmed hand-off matter.

Second attempts and re-routes

Missed first attempts retried, or redirected to a new time or address.

Step by step

Send your orders

A daily list or an order feed, with address, delivery window, and any notes for the driver.

We build the routes

Orders are grouped by area and window into efficient routes.

The driver delivers

Each customer gets a tracking link and notifications in English or French.

Confirmation closes the loop

Photo confirmation at drop-off; a missed attempt is flagged and handled.

Questions to ask any courier

Whoever you choose, these are worth asking before you commit.

  • Does every delivery get its own tracking link, or only a batch status?
  • What counts as proof of delivery, and can I see it?
  • What happens on a failed attempt — retry, redirect, or return to me?
  • Can customers get notifications in French as well as English?
  • How early do you need orders to deliver the same day?

Frequently asked questions

Each order gets a tracking link the customer can follow from dispatch through delivery, with notifications in English or French.

The attempt is flagged and handled according to the rule you set with us: retry, re-route to a new time or address, or return to you. Tell us your preference when you set up your account.

Our core routes are Quebec-based. See our coverage page for the areas we serve, and tell us your delivery areas when you request a quote so we can confirm what's possible.

Yes. There's no need to start with a full route. Share your volume and we'll suggest where to begin.

Ready to route your first orders?